Here are some frequently asked questions (FAQs) based on the years of experience, and taking note of customers concerns:
At the bottom of this page, you will find more information on how we can help you and how we work.
Security doors
Security grilles
Expanding barriers
Bollards and Ram beams
Window bars
Roller shutters
And more, please see our products page.
Most importantly, Worksafe requires that many types of business have some form of safety barrier. Pedestrian barriers can improve safety by preventing accidents. They show customers where they should not go. They are not a security device but will stop erroneous wandering.
Source: The importance of investing in pedestrian barriers
Xpanda doesn’t guarantee they will stop a determined intruder, but unless they come with the right equipment and plenty of time then window bars will stop them.
Source: Security bars keep intruders out and keep you safe
Xpanda doesn’t recommend window bars on the outside because they can be easily tampered with or pulled away by thieves using a rope or chain.
Source: Why xpanda doesnt recommend putting window bars outside
Fair enough too. Xpanda pays a lot of attention to the final appearance and feel of window bars, but if you still want something less visual, consider an expanding grille instead, or our ‘Invisi-Guard’ clear polycarbonate system.
Most industries can benefit from security grilles, but some that are mentioned specifically include: Retail stores, Jewellery stores, Convenience stores, Liquor stores, Pharmacies
Source: How these industries can benefit from security grilles
Expanding security grilles are a cost-effective way to secure a large opening. Generally cheaper (and stronger) than roller grilles, they are easy to use and can be collapsed when not in use for maximum visibility.
Source: Expanding security grilles for smart and cost effective security
Xpanda says security grilles do not hinder sales. Xpanda says security grilles can be designed to be aesthetically pleasing. As a rule, we have never heard of any loss in customers because the store had grilles.
Source: Do Security Grilles Hinder Sales?
Security doors offer a variety of benefits besides just stopping break-ins.
They can Improve fire safety, Reduce noise transmission, Improve weatherproofing,
Source: Beyond Break-Ins: Debunking Concerns About Security Doors
Installing a security gate in front of it.
Upgrading the lock on your existing door.
Reinforcing the doorframe.
Reinforcing the door leaf with a ‘door skin’.
Installing a deadbolt lock.
Source: How to increase door security.
Removable bollards are a type of bollard that can be removed from a socket embedded in the ground when access is needed, such as for deliveries or special events. They are extremely effective at deterring ram raids when in place. Usually you will find them in warehouse doorways and often in larger retail stores with big doors.
Source: Removable Bollards: Find Out Their Uses And Costs
Definitely, security bollards are the most effective way to stop ram raids. They are difficult for vehicles to break through and can prevent them from entering a building.
Source: Security Bollards are the Best Way to Stop this kind of Ram-Raid
Xpanda offers Bolt down bollards, fixed bollards, removable bollards, security doors, and other products to help like Slotted ram beams
The blog post discusses different methods thieves may use to break into a property, Some methods mentioned include: Forcing entry through doors or windows, Targeting weak points in a building’s security, Smash-and-grab techniques, Picking locks
Source: Top 5 most common break in methods
Commercial security refers to the measure’s businesses take to protect their assets, inventory, staff, and customers. This can include physical security measures like security doors and cameras, as well as security protocols and processes.
Commercial security usually is a lot stronger than domestic security although recently we are seeing quite severe security measures being implemented domestically.
Source: What is commercial security?
There is no ‘one-size-fits-all’ answer, but we recommend conducting a security risk assessment to identify the weaknesses in your current security and develop a plan to address them. Xpanda Security offers free onsite security consultations (within Auckland Metro)
Source: How to make your Commercial Premises more Secure
Preventative security stops crimes from happening in the first place, while reactive security helps you respond to a crime after it occurs.
Examples of preventative security measures include installing security cameras and alarms, while reactive security measures include having a plan in place for what to do in case of a robbery.
This blog post discusses the difference between preventative and reactive security measures for shops.
Source: Preventative Security vs Reactive security for shops?
Security cameras may help to deter crime and can only be used to identify criminals after a crime has been committed. However, they are not a fool proof security measure on their own because burglars don’t care.
Source: Do security cameras reduce crime?
You ultimately want to deter criminals before they even get inside your property. This can involve measures like improving lighting, installing security fences, and securing windows and doors.
Source: Why you should focus on Improving External Security
With decent perimeter security measures, even if a criminal attempts to break in, security measures can slow them down and make them more likely to give up.
Source: Why protective security measures are still the way to go
Yes actually. All of Xpanda products can be sold as ‘Supply only’ and we also have an online store where you can purchase our ‘order ready’ products (not customised)
The lead-time changes depending on the product, but generally we are about 2-3 weeks from final measure to install. This is because we not only have to manufacture the product but we have to wait for external processes like galvanising and powder coating. Our quotes may have different lead times based on seasonal demand.
Yes, Xpanda offers free assessments and quotes within the Auckland metro area, and we can send estimates elsewhere based on email conversations and photographs etc.
NO, Xpanda covers the whole of NZ. Depending on where you are it may be us that you deal with, or we can pass your inquiry on to one of our expert partners around New Zealand.
Xpanda security products are made of high grade steel and only our pedestrian barriers are made of Aluminium.
Yes, Xpanda offers security products for both homes and businesses (See below regarding DIY also)
Xpanda offers the same product range for residential customers also, however usually we will send an estimate by email instead of a visit, based on email conversations and photographs etc.
(DIY product found on www.diyxpanda.co.nz)
Xpanda offers DIY products for those who want to save money and don’t mind a challenge, and custom security solutions for those who need a stronger more complete security solution.
Xpanda Security goes beyond pre-made sizes with custom security solutions offering expert design consultation. We don’t just sell products.
(but we have options via www.diyxpanda.co.nz)
Expert Information:
Our security specialists will assess your property and discuss your needs to design a custom security solution.
Precision Manufacturing:
All Xpanda Security products are custom-made to ensure a perfect fit for your doorways, windows, or any other area you want to secure.
Professional Installation:
Our qualified technicians will handle the installation process, ensuring everything is fitted correctly and securely.
This is a Comparison chart between our divisions DIY Xpanda and Xpanda Security.
Xpanda Security goes beyond pre-made sizes with custom security solutions:
Expert Design Consultation:
We don’t just sell products, our security specialists will assess your property and discuss your needs to design a custom security solution.
Precision Manufacturing:
All Xpanda Security products are custom-made to ensure a perfect fit for your doorways, windows, or any other area you want to secure.
Professional Installation:
Our qualified technicians will handle the installation process, ensuring everything is fitted correctly and securely.
Feature | DIY Xpanda | Xpanda Security |
---|---|---|
Core Reasoning | Urgent or Budget Needs | Stronger Security, Done-For-You |
Online Consultation | – | |
On-Site Assessment | – | |
Delivery / Pick Up | ||
Custom Design | – | |
Custom Made | – | |
Bulk Supply | ||
Professional Installation | – | |
Product Range | Limited (Pre-made range) | Bespoke (on proven designs) |
Quality | High | Premium |
Warranty | (Check Product) | Extended if Installed by Xpanda |
Lead Time | Ready to Ship | 10-20 business days |
Financing Options | Prepaid only | Business finance option |
Maintenance | DIY Maintenance | Ongoing maintenance possible |
Customer Service | Phone or Email | Dedicated project and account manager |
Copyright 2023 – Website created by The Web Guys